- If you have any questions or concerns before or after receiving your item, please do not hesitate to contact our customer service team. Please make sure to reference an item number with your message.
- E-mails are answered Monday through Friday in the order they are received. Please allow
up to 24 hours for a response to your message.
- Full functionality is GUARANTEED. Items are fully tested and completely functional.
- 30 DAY WARRANTY: We offer a 30 day warranty. Dead on Arrival handsets will only be exchanged with the same model. Return item must be in the same condition it was sent out in or it can be denied. There is a 20% restocking charge on returns. Please pack the return item properly to prevent damage. The buyer is responsible for return shipping.
- We ship throughout the USA.
- All shipments are confirmed by the tracking information. If it shows delivered, it means we are no longer responsible for the item. Please make arrangements to receive the item properly. There is no signature required for the shipment unless your order is over $250.00.
- The cell phone battery and charger are tested and guaranteed to be working. However, the battery life is not guaranteed.
- Reviews: Your satisfaction is our priority, and we greatly appreciate reviews on our product and customer service. If you are not completely satisfied, please let us know. We want to make it right!
- Rest assured, all customer inquiries are a high priority and will be responded to in a timely and professional manner. Your satisfaction is guaranteed!